Cookie Policy
Last Updated: January 2025
This Cookie Policy explains how AxonOps Limited ("AxonOps", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at axonops.com (the "Website"). This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential Cookies: These cookies are necessary for the Website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
- Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve our Website and services.
- Functional Cookies: These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.
- Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.
3. Types of Cookies We Use
3.1 Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| CookieConsent | Stores your cookie consent preferences | 1 year |
| __cf_bm | Cloudflare bot management - distinguishes between humans and bots | 30 minutes |
3.2 Analytics Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - Used to distinguish users | 2 years |
| _ga_* | Google Analytics - Used to persist session state | 2 years |
| _clck | Microsoft Clarity - Persists the Clarity User ID and preferences | 1 year |
| _clsk | Microsoft Clarity - Connects multiple page views by a user into a single session | 1 day |
3.3 Marketing Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| _gcl_au | Google Ads - Used to store and track conversions | 90 days |
| _fbp | Facebook - Used to deliver advertisements | 90 days |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: For website analytics and performance monitoring
- Microsoft Clarity: For understanding user behaviour through session recordings and heatmaps
- Pipedrive: For customer relationship management and lead tracking
- Cloudflare: For website security and performance
5. Your Cookie Choices
5.1 Cookie Consent Banner
When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the button below:
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:
- Cookie settings in Chrome
- Cookie settings in Firefox
- Cookie settings in Safari
- Cookie settings in Microsoft Edge
5.3 Opt-Out Links
You can opt out of certain third-party cookies by visiting:
- Google Analytics Opt-out Browser Add-on
- Your Online Choices (EU)
- Network Advertising Initiative Opt-out (US)
6. Your Rights
6.1 GDPR Rights (EEA/UK Residents)
If you are located in the European Economic Area or the United Kingdom, you have the right to:
- Access information about the cookies we use
- Withdraw your consent at any time
- Request deletion of your data
- Lodge a complaint with a supervisory authority
6.2 CCPA Rights (California Residents)
If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information is being collected about you
- Know whether your personal information is sold or disclosed and to whom
- Opt out of the sale of your personal information
- Access your personal information
- Request deletion of your personal information
- Not be discriminated against for exercising your privacy rights
To exercise your CCPA rights, please contact us using the details below.
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We currently respond to Do Not Track signals and disable non-essential cookies when this signal is detected.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@axonops.com
- Address: AxonOps Limited, 124 City Road, London, EC1V 2NX, United Kingdom
- Phone: +44 (0)203 603 6250